Privacy Policy

Account Information

• Name, email address, and password when you create an account
• Profile information such as grade level and learning preferences
• Payment information processed securely through PayPal

Learning Data

• Questions you ask our AI tutor and our responses
• Math problems you submit and solutions provided
• Writing submissions and feedback given
• Progress tracking data, achievements, and statistics
• Usage patterns and learning analytics

Technical Information

• Device information, browser type, and operating system
• IP address and general location information
• Cookies and local storage data for functionality
• Log files and error reports for service improvement

• Provide Educational Services: Deliver AI tutoring, track progress, and personalize learning experiences
• Process Payments: Handle subscriptions and billing through secure payment processors
• Improve Our Service: Analyze usage patterns to enhance AI responses and platform features
• Communicate: Send service updates, educational content, and respond to support requests
• Ensure Security: Detect and prevent fraud, abuse, and unauthorized access
• Legal Compliance: Meet legal obligations and protect our rights and users' safety

We do NOT sell, rent, or trade your personal information. We only share information in these limited circumstances:

Service Providers

• OpenAI: AI tutoring content (anonymized where possible)
• Firebase/Google: Data storage and authentication services
• PayPal: Payment processing (financial information only)
• Analytics Services: Aggregated usage statistics (no personal identification)

Legal Requirements

• When required by law or government authorities
• To protect our rights, safety, or property
• To prevent fraud or security threats
• In connection with legal proceedings

• Encryption: All data transmitted using TLS/SSL encryption
• Secure Storage: Data stored on Google Firebase with enterprise-grade security
• Access Controls: Strict access limitations and authentication requirements
• Regular Monitoring: Continuous security monitoring and threat detection
• Data Minimization: We collect only necessary information for service provision
• Regular Backups: Secure, encrypted backups to prevent data loss

Under Mauritius Data Protection Act 2017 and international privacy laws, you have the right to:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Export your learning data in a portable format
• Restriction: Limit how we process your information
• Objection: Object to certain types of data processing
• Withdraw Consent: Revoke consent for optional data uses

• Active Accounts: Data retained while your account is active
• Closed Accounts: Most data deleted within 30 days of account closure
• Legal Requirements: Some data may be retained longer for legal compliance
• Anonymized Data: Learning patterns may be retained in anonymized form for service improvement

Moklik is designed for students, including those under 18. We comply with children's privacy laws:

• We do not knowingly collect personal information from children under 13 without parental consent
• Parents can review, modify, or delete their child's information by contacting us
• We implement additional safeguards for younger users
• Educational data is used solely for learning purposes

Some of our service providers (OpenAI, Google) may process data outside Mauritius. We ensure:

• Appropriate safeguards are in place for international transfers
• Service providers comply with international privacy standards
• Data is protected to the same standards regardless of location

We may update this privacy policy to reflect changes in our practices or legal requirements. When we do:

• We will post the updated policy on this page
• We will update the "Last Updated" date
• For significant changes, we will notify users via email
• Continued use of our service constitutes acceptance of changes